FAQ
What are the UAS program terms for the use of the items I order?
• UAS items received from the program are meant for the sole use of your LEA’s students with low incidence disabilities who experience the most complex instructional needs for the duration of the long term loan and the student remains at the LEA.
• UAS items are intended for the student's use in an at home or in-school setting depending on what will be the best support(s) for instruction.
• The UAS program is a LONG-term loan with the expectation that items such as tactile objects, putty, fidget items, board games, sorting sets, etc will be with the LEA for the lifespan of the item. Technology items such as braille devices, internet devices, switches, and other “equipment” are to held by the LEA for the extended period of time in which there are student(s) with low incidence disabilities with the most complex instructional needs using such equipment.
• Technology items that require additional setup will be configured and managed according to the technology policies of the receiving LEA.
• Technology items that require user configuration, are the responsibility of the receiving LEA’s Special Education support program or IT Department prior to provisioning to the student.
• UAS items ordered from the store will be shipped from PaTTAN East office in Malvern directly to the LEA’s building address provided in the ordering process.
• The LEA agrees to keep all UAS items in good working condition and keep the original packaging.
• If contents are damaged, lost, or stolen, the LEA will notify the PaTTAN East office immediately by emailing uasinfo@pattankop.net
• Important Reminder: Items requested from the UAS store do not replace an LEA’s Free and Appropriate Public Education (FAPE) obligation.
LEA = Local Education Agency
Is there a cost associated with the UAS items I order?
• No, there is no cost to your LEA for the items ordered from the UAS Store. The program is made possible and funded by a 2021 GEERS II grant.
How long before my items arrive?
• The UAS team at PaTTAN East office make every effort to ship orders out within 3 weeks but there are delays that may occur in the process of reviewing your order, boxing the items, and arranging for UPS pickup. If you would like a status update on your order, you can contact us at uashelp@pattankop.net.
• When your order has been processed and is ready for UPS pickup, we will sent you an email notification with UPS tracking information.
Is my LEA’s tech department able to add an iPad I order to their MDM policy?
• Yes, your LEA can add the UAS iPad(s) to your MDM/ASM system. Please contact us at usahelp@pattankop.net with a request to release the devices and include the serial numbers for each UAS device.
What happens when a student using UAS item(s) graduates or leaves the LEA?
• Upon a student’s graduation or exit from the LEA , the UAS items may remain with the LEA and be reassigned to another student with low incidence disability who experiences the most complex instructional needs.
How long can my LEA continue to use the UAS items we received?
• The UAS program is a LONG-term loan with the expectation that items such as tactile objects, putty, fidget items, board games, sorting sets, etc will be with the LEA for the lifespan of the item. Technology items such as braille devices, internet devices, switches, and other “equipment” are to held by the LEA for an extended period of time in which there are student(s) with low incidence disabilities with the most complex instructional needs that are in need of such equipment.
Any other questions please contact uashelp@pattankop.net